Typical jobs across Marion County

The calls we handle most often: what homeowners notice, what our technicians do, and what to expect.

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6 job stories

Typical job

What homeowners notice: After a week of freezing nights and a warm afternoon, a ridge of ice forms along the eave of a two-story house. Water shows on the ceiling of a bedroom under the outside wall, and the homeowner is tempted to clear the ice from a ladder before anyone else arrives.
What we do: The crew keeps the area under the eave clear, protects the room with trays and checks the wet fitting at the panel. The attic is opened above the bedroom, where frost shows on the sheathing near a recessed light. The ice is then cleared gently, the trim checked and an ice barrier fitted along the eave where the dam had formed.
What to expect: The room is dried with air movement and checked after the next thaw. The report names the recessed light as the warm air path, records the sealing done at the ceiling plane and notes the soffit vents that were cleared.

4-5 hours typical visit

Typical job

What homeowners notice: A stain appears on a hallway ceiling three days after a thaw. The house is older, the roof has been quiet all winter and the homeowner cannot see a gap from the ground.
What we do: The attic is searched above the stain, and the rafter nearest the valley shows a dark line running down from the joint. The roof is checked at the valley, where a shingle has cracked and the metal beside it has lifted. The decking under the joint is checked with a moisture reading, and a soft board is replaced.
What to expect: The valley is rebuilt, the cracked shingle replaced and the decking dried before the ceiling is closed. The record gives the date of the thaw, the path of the water and a photograph of the joint, so the next winter's check has a point to start from.

3-4 hours typical visit

Typical job

What homeowners notice: A summer storm brings down a limb from a large tree on the lot, and it breaks through the covering of the back slope. A bedroom ceiling below is sagging with water, and the homeowner asks for help on the same afternoon.
What we do: The crew confirms the power lines near the house are clear and secures the limb before cutting it in controlled pieces. The opening is covered with a tarp, and the interior is protected below it. The attic is checked for a cracked rafter, which is sistered before the decking is replaced.
What to expect: The roof is watertight by evening. The record lists the limb damage, the cracked rafter, the wind marks found on the front slope and the storm date for the address, kept in separate sections for the insurer.

5-6 hours typical visit

Typical job

What homeowners notice: A gust in the early evening lifts several shingles along the eave of a single-story house. The roof is still dry, but a neighbor has noticed shingles in the yard and the homeowner can see a dark line where the sealant has pulled away.
What we do: The technician checks every tab along the eave and the rake, and tests each for sealant bond. Shingles that still bend without cracking are re-sealed, and two that are brittle are replaced with a matched shingle. The ridge is checked and found sound, and the attic shows no daylight.
What to expect: The roof is secured the same day. The report lists the tabs re-sealed, the two replaced and the photographs of each, and it notes that the rest of the roof showed no further lift.

2-3 hours typical visit

Typical job

What homeowners notice: After a winter of ice dams, a run of gutter on an older house has pulled away from the fascia at one end and now sags toward the ground. Water runs over the front of the gutter in every rain, and the downspout below is cracked.
What we do: The crew checks the brackets and the fascia behind them, and finds the bracket at the sag has pulled soft wood with it. The fascia is repaired, the bracket is refixed into sound timber, and the run is reset to its fall. The cracked downspout is replaced and the outlet extended away from the wall.
What to expect: The run drains again. The report records the bracket and fascia repair, the new downspout and extension, and photographs of the run before and after, which go into the roof record for the eave.

2-3 hours typical visit

Typical job

What homeowners notice: A homeowner in a subdivision house finds a roof that was installed by the builder, with no product name or installer recorded. The first winter has passed, and the owner wants a written record before the spring storm season.
What we do: The technician records the roof's age as the owner gives it, then checks the joints, the flashing at the walls and the ice barrier at the eave. The attic is checked for warm air paths and the ventilation is balanced. The product is identified from the shingle where it can be seen, and the installer is noted as unknown.
What to expect: The owner receives a dated first-roof record with the joints listed, the attic findings and the gaps the installer's papers would have filled. The record sets the baseline for the next winter and storm season.

3 hours typical visit

Call and tell us what you see. We will tell you what it likely is and what it usually costs before anyone drives out.