From the first call to the written record
Indianapolis Roofing is a 24/7 call line for roof damage in Indianapolis and the communities around it. It books ice dam work, leak repairs, storm inspections and emergency tarping with an independent local company, and it leaves the homeowner a written record of what was found.
- Ice dams and freeze-thaw
- Marion County and suburbs
- Roof repair and replacement
Get a fast quote
Fastest: call (833) 751-2102. Or send this and we call you back.
How Indianapolis Roofing works
The idea behind the line is simple. After a thaw or a storm, a homeowner needs someone who will answer the phone, a visit from a person who knows roofs and a written record that stands up later. The line exists to make those three things happen in the same week.
The work is done by local companies that hold their own insurance and permits. The technician who visits the house records the findings, shows the homeowner the damage and explains the options. The decision to go ahead is the homeowner's.
The record is the product that matters most. It is dated, it is photographed slope by slope and it names the ice or storm event that covered the address. It goes to the homeowner to keep, and it is the document an insurer or a buyer will ask for.
The local crew is independent, and its paperwork is its own
Indianapolis Roofing takes calls and passes each one to an independent Indianapolis-area roofing firm, usually the one closest to free at that hour. The firm that climbs onto your roof is responsible for its licences, city permits, registrations and liability insurance, and the office that issues each of those is the one able to check them. We do not perform roof work, and we do not inspect anyone's paperwork.
Indiana's sources did not confirm a statewide roofing licence, and the state agency that handles licensing is reported to cover plumbing rather than roofing. Neither point was checked on that agency's own pages. What the firm owes instead is its city permit where one applies, its insurance, and any state registration its particular work requires. Ask which of these the crew is working under, and ask for the answer in writing.
Ask the crew for its registration and insurance details any time you like, by phone or when it confirms the visit. Those numbers stay off this website, because they belong to the crew's private business records and the crew decides who sees them. Check them yourself: the City of Indianapolis can explain its permit rules for your address, and your own insurer can say how your policy handles ice and wind damage.
Ask the crew for its permit and insurance details (833) 751-2102
What we hold ourselves to
The attic before the ice
An ice dam is treated at its cause, which is usually warm air in the attic. The ice is cleared safely, but the repair is not finished until the attic is.
Ice and storm kept apart
Winter damage, storm damage and older wear are recorded separately, so the storm is not blamed for something that was already there.
No invented findings
If the technician cannot tell whether a mark came from a storm or from age, the report says so. A warning or a thaw is a reason to look, and the record reports what was seen.
The insurer and the policy decide
The technician does not set a claim value, does not promise a payment and does not interpret a policy. Questions about coverage go to the insurer, and complaints about claims go to the Indiana Department of Insurance.
Our promises on every visit
- Calls answered around the clock, with a crew sent as soon as one is free
- The attic checked on every winter visit, including warm air paths and vents
- Each inspection names the storm or ice record that covered the address
- Hail counted in test squares on each slope, with photographs and locations
- Ice damage and storm damage recorded in separate sections
- A written scope agreed before any work starts
- Dated photographs and reports handed to the homeowner to keep
Skip the guesswork. Call for a straight answer.
Tell us what's happening and we'll tell you honestly whether it's a quick fix, and what help should cost.
Frequently asked questions
Who decides whether my insurance claim is paid?
The insurer does, under the policy you hold. The inspection record supports the claim, and it does not set the payment or say what the policy covers.
Who holds the permits and insurance for the work?
The independent local company that does the work. It is the firm on your roof, and it answers to the offices that issue its permits. Ask for those details in writing before work starts.
Why is the service a call line rather than a company?
A call line can answer at any hour and connect the homeowner to the nearest local company that is free. The line does not do the roof work, and the company that does the work is named on the paperwork.
What happens after the inspection?
You receive the report, the photographs and a plain summary. You decide what to do next, and any repair is arranged with the company on the written scope.